FAQ

Koeo Warranty Policy

 

Koeo tau cog lus tias yuav xa cov khoom zoo tshaj plaws.Peb cov khoom tau them los ntawm kev lav zoo.Koeo cov khoom raug lav kom tsis muaj qhov tsis xws luag

hauv cov khoom siv thiab kev ua haujlwm rau lub sijhawm 12 lossis 24 lub hlis (nyob ntawm cov qauv sib txawv) tom qab nws thawj hnub yuav khoom raws li kev siv ib txwm.Qhov no warranty

tsuas yog txuas mus rau tus neeg muag khoom qub nrog cov ntaub ntawv pov thawj ntawm kev yuav khoom thiab tsuas yog thaum yuav los ntawm Koeo cov khw muag khoom lossis tus neeg muag khoom tau tso cai.Yog tias

cov khoom xav tau kev pabcuam, thov hu rau tus muag khoom muag.

 

Daim Ntawv Ceeb Toom Txwv Txwv

● Qhov txwv txwv no tsuas yog muab rau tus neeg yuav khoom thawj ntawm cov khoom.

● Qhov txwv txwv no yuav tsum txwv rau lub teb chaws / cheeb tsam ntawm kev yuav khoom.

● Qhov txwv txwv no tsuas yog siv tau thiab siv tau hauv cov tebchaws uas cov khoom muag.

● Lub warranty txwv no yuav kav ntev li 12 lossis 24 lub hlis txij li hnub ntawm kev yuav khoom qub.Daim npav warranty yuav tsum yog daim ntawv pov thawj ntawm kev yuav khoom.

● Lub warranty txwv tsis pub them nqi rau kev tshuaj xyuas thiab kho cov khoom thaum lub sijhawm lav.

● Cov khoom tsis raug yuav raug xa los ntawm tus neeg yuav khoom mus rau lub khw muag khoom lossis tus neeg muag khoom tso cai, nrog rau daim ntawv pov thawj thiab daim ntawv them nqi (Cov Ntawv Pov Thawj ntawm kev sib tw).

● Peb yuav kho cov khoom tsis raug lossis ua lag luam nrog peb nrog kev sib pauv hauv kev ua haujlwm zoo.Tag nrho cov khoom siv tsis raug lossis cov khoom hloov pauv yuav tsis raug xa rov qab mus rau tus neeg yuav khoom.

● Cov khoom kho lossis hloov pauv yuav tsum tau lav rau lub sijhawm ntxiv ntawm lub sijhawm lav thawj.

● Lub warranty txwv tsis pub siv rau qhov tsis xws luag uas tshwm sim los ntawm kev ua haujlwm nrog cov khoom siv lossis cov khoom siv uas tsis tuaj nrog cov pob thawj.

● Peb muaj cai ntxiv, tshem tawm lossis hloov kho cov ntsiab lus thiab cov xwm txheej thaum twg los tau yam tsis tau ceeb toom ua ntej.

 

 

Kev zam

Cov khoom yuav raug hloov lossis kho dawb yog tias muaj teeb meem nrog nws ua haujlwm, tab sis raws li hauv qab no, lub warranty yuav tsis muab.

● Tshaj lub sij hawm siv tau ntawm lub warranty.

● Cov ntsiab lus ntawm daim npav lav tsis sib haum nrog kev txheeb xyuas cov khoom siv lub cev lossis hloov pauv

● Yog tias cov khoom siv tsis raug siv, kho, khaws cia raws li cov ntaub ntawv ua haujlwm tau muab los ntawm lub tuam txhab lossis kev siv tsis raug.

● Yog tias chav tsev puas tom qab poob lossis poob siab.

● Kev puas tsuaj tshwm sim los ntawm kev tshem tawm los ntawm tus kws kho tsis tau tso cai los ntawm Koeo lossis lwm tus neeg sab nrauv

● Tej yam txhaum tshwm sim vim yog lub hwj chim tsis raug.

● Tsis muaj qhov xwm txheej, qhov kev lees paub puas npog qhov kev puas tsuaj.

● Ntuj hnav thiab tsim kua muag ntawm cov khoom.

● Kev puas tsuaj los ntawm lub zog majeure (xws li dej nyab, hluav taws kub, av qeeg, thiab lwm yam)